Beeping

Customer says: “Mower keeps beeping”, “Won’t stop beeping”, “Constant beep”

Quick Checks (30 seconds)

  • Is stop button stuck?
  • Is front bumper pressed in?

Diagnosis

Check Stop Button

Press and release the stop button — ensure it’s not stuck down.

Check Front Bumper

  1. Remove front bumper
  2. Does beeping stop?

Yes, beeping stopped: → Bumper is stuck/faulty. Replacement bumper will be sent.

No, still beeping: → Unit needs repair. Book in Freshdesk.

Common Causes

  • front-bumper — Stuck or faulty bumper sensor
  • Stop button stuck

Escalation

Bumper test result

  • Beeping stops with bumper removed → Send replacement bumper
  • Beeping continues → Book repair in Freshdesk