Cutting Motor Overload
Error indicates cutting motor is under excessive strain — usually physical resistance, not hardware failure.
Video Guide
How to Fix Cutting Motor Overload Errors (1:52)
Timestamps: 0:03 What causes the error · 0:13 Check blades · 0:31 Check obstructions · 0:43 Remove cutting disc · 0:48 Lower height tip · 0:56 Check motor shaft · 1:20 ⚠️ No water!
Cause
Usually grass buildup under cutting guards restricting blade movement.
Tools Required
- Phillips head screwdriver
- Fine-tipped tweezers (for wrapped debris)
Step-by-Step Solution
Step 1: Inspect Blades — 0:13
- Check if blades are dull
- Replace or flip to unused side
- See blade-replacement
Step 2: Remove Cutting Discs — 0:43
- Use screwdriver to remove 3 screws around center of disc
- Lift disc off
- Check for and remove grass, branches, debris
Better Access
Use app’s Manual Mowing mode to drop discs to lowest cutting height — 0:48
Step 3: Inspect Motor Shaft — 0:56
- Remove central bolt on gasket plate
- Check for long fibers (flax, cabbage leaves) wrapped around shaft
- Use tweezers to remove wrapped debris
- Reassemble gasket bolt
Warnings
NO WATER
Do NOT wash underside with hose while gasket is removed — 1:20. Water will cause significant damage.
Fault Codes
| Code | Meaning |
|---|---|
| 316 | Left cutting disk motor overheating |
| 323 | Right cutting disk motor overloaded |
| 325 | Right cutting disk motor fails to start |
| 326 | Right cutting disk motor overheating |
Prevention
- Clean mower regularly
- Don’t mow excessively long or wet grass
- Rotate/replace blades every 1.5-3 months
Escalation
If issue persists after cleaning
Unit must be returned for repair. Create ticket in Freshdesk.
Official Manual
PDF Reference