Symptoms
Customer-reported problems — start here for triage.
Charging & Power
- not-charging — Mower won’t charge or stops at certain percentage
- battery-drops-suddenly — Shows 100% then drops during task
Connectivity
- not-connecting — WiFi, Bluetooth, or 4G issues
Mowing Issues
- stops-mid-task — Mower stops unexpectedly during mowing
- leaving-uncut-patches — Uneven cutting, missed areas
- outside-task-area — Mower reports being outside area
Sensors & Detection
- false-obstacle-detection — Says obstacles exist but there are none
- beeping — Unexpected beeping sounds
Mechanical
- height-adjustment-stuck — Can’t change cutting height