Quartz 4

Robomate Knowledge Base

1 min read

Robomate KB

Internal knowledge base for Robomate support and technicians.

Quick links: Freshdesk | Mammotion Manuals | RobomateTV

🔍 Start Here

I need to…Go to
Help a customer with a problemSymptoms
Look up an error codeErrors
Find a how-to guideProcedures
Check product specsProducts

📦 Products

ModelCoverageDriveManual
luba-2-awd-3000x3,000m²AWDPDF
luba-2-awd-5000x5,000m²AWDPDF
luba-2-awd-10000x10,000m²AWDPDF
yuka-30003,000m²2WDPDF
yuka-mini-600600m²2WDPDF
yuka-mini-800800m²2WDPDF
luba-mini-awd-800800m²AWDPDF
luba-mini-awd-15001,500m²AWDPDF

Legacy: luba-2 | luba-2x | yuka-25

Unboxing: luba-2-box-contents

🚨 Common Symptoms

⚠️ Common Errors

ErrorVideo Fix
cutting-motor-overloadYouTube
lifting-mechanism-errorYouTube
hall-sensor-errorRepair required
dock-failureClean ir-panel
heading-calibration-requiredheading-calibration

🛠️ Key Procedures

ProcedureVideo
hard-reboot—
blade-replacementYouTube
yuka-sweeper-kitYouTube
create-task-areaYouTube
relocate-charging-station—
upload-logs—

🗺️ Mapping

TaskVideo
create-task-areaYouTube
create-channelYouTube
create-nogo-zoneYouTube
create-nostop-zone—
joystick-controls—

🔧 Components

Sensors: vision-camera | ultrasonic-sensors | rain-sensors

Drive: hub-motors | omni-wheels

Charging: charging-station | charging-pins | ir-panel

Cutting: blades | cutting-disc

Other: security-key | rtk-antenna | front-bumper

📚 Resources

Graph View